In this situation, the live source is currently connected to a previous game. To link it to the correct (current) stream, you must first disconnect it from the old one.
Note: For information about dashboard symbols, see the Live Dashboard guide.
Step 1: Open the old stream (Blue - white), which should already have ended
Step 2: Scroll down
Step 3: Click “Disconnect and stop recording”. This step is crucial to ensure the game replay is saved properly.
Note: Disconnecting the live source here will remove it from all streams it’s connected to.
Step 4: Return to the dashboard and select the stream that should be live (Grey - Yellow). Then scroll down.
Step 5: Select the live source for the field and click Connect. (Tip: Naming your live sources after the field makes this step easier.)
Step 6: Verify that the red boxes have disappeared and that the live source is connected, shown by red dots
